WLUFA-CAUT Grievance Workshop
Dates: Friday, September 18, 2015 – 1:00 to 4:00 p.m.
Saturday, September 19, 2015 – 9:30 a.m. to 4:30 p.m.
Location: Faculty of Science Boardroom (N1046)
Refreshments and Lunch on Saturday will be provided.
COURSE OVERVIEW – CAUT GRIEVANCE HANDLING WORKSHOP
The purpose of this day and a half course (one afternoon/one full day) is to provide basic training on the grievance process to academic staff association members.
While directed at those with novice to intermediate familiarity with grievance handling, the course will also benefit (and benefit from the presence of) experienced grievance officers.
The course is divided into four parts. Part One, entitled “What is a Grievance”, places the member’s right to grieve in an historical context, discusses the features that distinguish a grievance from a mere complaint and examines the different types of grievances.
Part Two “The Grievance Procedure” examines the legislative and contractual framework underlying the grievance arbitration process.
Part Three “Developing the Case” deals with the nuts and bolts of the grievance officer’s job – interviewing the grievor and gathering the necessary background to a grievance.
The course concludes with Part Four “Advancing the Case”. This part reviews grievance writing, the step process and negotiating a grievance settlement.
Course material is presented in a diverse format including individual and group exercises, games and quizzes, presentations, role-playing and group discussions. Parts Three and Four of the course follow an imaginary grievance through the first meeting with the grievor to a settlement.